We understand you are having an issue with your Radius where you cannot get it to power on. If you see blinking lights when trying to power it on: First, try unlocking the device (if your device has this feature)--- Remove it from it's charger and hold the power button in for 5 seconds or longer, it should blink to indicate "locked mode" is now turned off.
If there are no lights present: - Does the battery indicator light turn on when you insert a charging cable? If no: - Make sure cable is inserted fully into the charge port - If charging using a USB port in a computer, please charge using a standard wall outlet - Allow up to 5 minutes for the device to indicate that it is charging – the battery indicator should begin to blink once battery has minimum power.
If these steps do not work, please contact us.